Contact information

Last Updated: October 17, 2026

Welcome to Browlisse Customer Support

At Browlisse, we believe that excellent customer service is an essential part of an enjoyable shopping experience.

Whether you have questions about our facial grooming tools, need help with an order, or would like more information about our store policies, we are here to assist.

We value clear communication, customer satisfaction, and dependable support.

1. Official Business Information

Store Name: Browlisse

Official Website: https://browlisse.shop

Established: 2023

Business Address:

300 W Main St
Lexington, KY 40507
United States

Customer Support Email:

support@browlisse.shop

Customer Support Phone:

+1 315-778-1981

2. Customer Support Services

Our customer support team can assist with a variety of inquiries, including:

Product Information

Questions about product features, grooming accessories, product selection, and usage instructions.

Order Assistance

Help with order confirmation, order details, and purchase-related questions.

Shipping and Delivery

Assistance with delivery estimates, shipment tracking, and shipping concerns.

Returns and Refunds

Guidance regarding our 30-day free return policy, refund requests, and exchanges.

Damaged or Incorrect Products

Support for products that arrive damaged, defective, or different from the items ordered.

General Inquiries

Questions, feedback, suggestions, and other customer service matters.

3. How to Contact Us

For the most convenient assistance, please email:

support@browlisse.shop

When contacting us about an order, include your order number and the email address used at checkout.

You may also contact us by phone at:

+1 315-778-1981

4. Order-Related Inquiries

To help us review your request efficiently, please provide the following information where applicable:

  • Your full name.

  • Your order number.

  • Your email address.

  • A brief description of your inquiry.

  • Relevant photographs, if needed.

Please do not share credit card numbers, passwords, or other sensitive financial information by email.

5. Returns and Refund Assistance

Browlisse offers eligible customers free returns within 30 days after delivery.

If you would like to initiate a return, please contact our support team before shipping the item.

Our team will provide the applicable return instructions.

The business address listed above should not be used as a return shipping destination unless specifically authorized by our support team.

6. Shipping Information

We offer free worldwide shipping with an estimated delivery timeframe of 7–10 business days.

For additional details, please review our Shipping Policy.

7. Feedback and Suggestions

Your feedback is important to us.

We welcome suggestions about our products, website experience, and customer service.

Customer feedback helps us identify opportunities to improve our shopping experience and product selection.

8. Our Commitment

We strive to provide accurate product information, transparent policies, and helpful customer support.

Our goal is to make your experience with Browlisse as convenient and straightforward as possible.

Thank you for choosing Browlisse.

Browlisse – Effortless Beauty, Everyday Confidence.

Website: https://browlisse.shop

Email: support@browlisse.shop

Phone: +1 315-778-1981